Transactions on the blockchain network are not instantaneous. What you can do if your funds have not yet been credited to your Bitzlato wallet:

Check the transaction yourself:

  1. Enter the wallet address in the search box on the blockchain explorer website. For example, use blockchain.com to verify BTC, BCH and ETH transactions.
  2. Check the date and amount of the transaction. Please note that the time zone provided by the website may differ from the user’s one.
  3. If the transaction is not confirmed, then you need to wait for it to be processed by the network.

If the transaction was confirmed by the blockchain, but the coins did not arrive at the Bitzlato wallet, then you need to contact the Bitzlato support team:

The process of confirming a transaction by the blockchain network is irrelevant to the sender or the receiving party and cannot be influenced.

Related articles:

How to independently verify a transaction

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